Privacy Policy

Your privacy is important to us

Introduction

RealMortgage ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website realmortgageloans.com or use our mortgage services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

When you apply for a mortgage or contact us, we may collect personally identifiable information, such as:

  • Name, email address, and phone number
  • Mailing address and property address
  • Social Security number and date of birth
  • Employment and income information
  • Bank account and financial information
  • Credit history and credit scores

    • Automatically Collected Data

    When you access our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

    How We Use Your Information

    We use the information we collect to:

  • Process and evaluate your mortgage application
  • Communicate with you about your loan status and our services
  • Verify your identity and prevent fraud
  • Comply with legal and regulatory requirements
  • Improve our website and customer service
  • Send you marketing communications (with your consent)

    • Disclosure of Your Information

    We may share information we have collected about you in certain situations:

  • Service Providers: Third parties that perform services on our behalf, such as credit bureaus, appraisers, and title companies
  • Legal Compliance: When required by law or in response to valid legal requests
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us permission to share your information

    • Security of Your Information

    We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

    Our security measures include encryption of sensitive data, secure servers, regular security assessments, and employee training on data protection practices.

    Cookies and Tracking Technologies

    We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and improve your experience.

    You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.

    Your Privacy Rights

    Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to correct inaccurate personal information
  • The right to request deletion of your personal information
  • The right to opt out of certain data processing activities
  • The right to withdraw consent where processing is based on consent

    • To exercise these rights, please contact us using the information provided below.

    California Privacy Rights

    If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect and how it is used
  • The right to delete personal information collected from you
  • The right to opt out of the sale or sharing of personal information
  • The right to non-discrimination for exercising your privacy rights

    • Changes to This Privacy Policy

    We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.

    Contact Us

    If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

    Phone

    (888) 443-8902

    Email

    info@realmortgageloans.com

    RealMortgage

    2173 Salk Ave. #250

    Carlsbad, CA 92008

    NMLS #1612358

    This Privacy Policy was last updated on January 17, 2026.