Texas Consumer Complaint

Information on how to file a complaint with the Texas Department of Savings and Mortgage Lending

At RealMortgage, we are committed to providing exceptional service to all our clients. However, if you have concerns about our mortgage lending practices or wish to file a complaint, the Texas Department of Savings and Mortgage Lending (TDSML) is the regulatory agency that oversees mortgage companies in Texas.

How to File a Complaint

If you have a complaint against a mortgage company, you may file a complaint with the Texas Department of Savings and Mortgage Lending. You can submit your complaint through any of the following methods:

Online

Visit the TDSML website to file a complaint online:

By Phone

Call the TDSML Consumer Assistance line:

By Email

Send your complaint via email to:

By Mail

Send written complaints to:

Before Filing a Complaint

We encourage you to contact us directly first so we can address your concerns. Our team is dedicated to resolving any issues promptly and professionally.

Disclaimer: The information provided on this page is for informational purposes only and should not be construed as legal advice. For specific legal questions regarding your rights as a consumer, please consult with a qualified attorney or contact the Texas Department of Savings and Mortgage Lending directly.